There is little doubt that the technology that surrounds us today is helping us to make decisions more quickly, with more accuracy. Technology helps in the gathering of data, and also in its interpretation. There are software applications for virtually every business you can name, and choices are numerous. The problem is that sometimes too many choices can actually be a bad thing. How do you pick the right software package for you? In the business of property investment, a landlord can use property management software to not only store important information about his property portfolio, but also use the software’s options to generate reports and throw alerts on key priority areas like approaching deadlines for payments. While these features are great and really help a landlord in his day to day activities, there is one parameter that is often overlooked when deciding on the right software to buy – namely, the crucial area of customer support. It is easy to filter out the non serious players once you ask the right questions. Does it come with a reliable support mechanism? Is there a detailed Help Document you can refer to? Is there someone you can talk to if have a problem you can’t fix yourself? Often, the lack of support is realized only when you already have a burning problem at hand.
